FAQ

Frequently Asked Questions

What areas do you serve?

We serve the local Broward County and Miami-Dade County. Contact us to confirm availability in your specific location if you are unsure.

What do I need for setup?

You'll need:

• A flat setup area
• Access to Power (standard outlet)
• Clear space for the unit

How far in advance should I book?

We recommend booking at least 1–2 weeks in advance, especially for weekends and holidays. Last-minute bookings may be available — give us a call!

What is included in the rental?

Each rental includes delivery, setup, and takedown. We make sure everything is clean, safe, and ready for your event.

What time do you deliver and setup?

We typically deliver and set up 1-2 hours before your event start time. Delivery times may vary based on our schedule, but you'll receive your exact delivery window prior to your event. 

Do I need to be home for setup?

Yes. Our driver will have you sign off on an inspection report and a copy of our rental agreement with a brief of safety rules. You will also need to show us where you would like the inflatable setup. 

What happens if it rains?

Safety is our top priority. Florida weather happens! If severe weather cancels your event, well gladly reschedule your event at no additional charge. Light rain is usually fine- especially for water slides! See our cancellation policy for details.

Do you require a deposit?

Yes, a deposit is required to secure your booking. The remaining balance is due on delivery day. No hidden fees!

Are your inflatables clean and safe?

Absolutely! All of our inflatables are thoroughly cleaned and inspected before every rental to ensure the safety of your guests.

How do I make a reservation?

You can book directly through our website or contact us by phone or email. We're available 24 hours to help you plan the perfect party!